Smartee App: Overview

Initially, only the onboarding process comprising KYC procedure is available. Soon we plan to introduce a multi-currency wallet, free current account with extensive digital/fiat currency exchange options, and a contactless payment card.

Additionally, you will get an opportunity to invest your funds into diverse blockchain-based securities to earn money. We plan to add an auto-invest option to make this process even more simple and convenient.

Later on, corporate solutions will be offered as well.

Getting Started

Register your Smartee account.

Your Smartee account will be ready in just a few clicks. You will set up the account with email and password, verify email, enter and verify mobile phone number, and set the PIN code to protect the application locally on your mobile device.

Get verified.

To use Smartee features and order your first Smartee card, you’ll need to verify your identity. This doesn’t take long. Follow the instructions on the screen to submit the documents for verification.

Open an account and order the card.

Smartee will ask you for an address of residence to put you in the queue for delivering the card. We are currently working to integrate with the card issuer to roll out our first cards for our verified customers. You will be notified by email as soon as the card for you is issued.

Can I use a Smartee account in my country?

Yes. Smartee accounts and cards can be used in any country where Visa is accepted. You will be notified by email and inside the Smartee app as soon as a new country is announced to join this list.

NOTE: Although the card itself can be used anywhere, Smartee cards can only be issued and delivered to EEA countries. It is not a matter of citizenship, but rather where you reside. We are working on how to add more countries to the list.

We are currently working to integrate with the card issuer to roll out our first cards for our verified customers. You will be notified by email as soon as a card for you is issued.

Accounts

Identity verification

Identity verification is the process of submitting photographic identification documentation to confirm the personal information you submit to Smartee.

Your Proof of Identity document should be a valid government-issued document and needs to match the personal information you provided when creating your Smartee account.

It must contain:

• your full name
• your date of birth (DOB)
• your photo
• the document’s expiration or validity date

Your document must be in English.

Smartee will also ask you to take a selfie to match your face with the picture on the document.

Smartee uses a reputable provider to verify proof of identity and selfie and never stores the picture of the documents or photos on the Smartee servers.

List of Supported Countries

Residents of EEA countries will be able to order Smartee card once available.

Smartee application will be available in all countries except for the countries from the list below:

• Afghanistan
• American Samoa
• Bahamas
• Bosnia and Herzegovina
• Cambodia
• Central African Republic
• Cuba
• Darfur
• Democratic People’s Republic of Congo
• Democratic People’s Republic of Korea
• Egypt
• Guam
• Haiti
• Iran
• Iraq
• Lebanon
• Libya
• Mali
• Moldova
• Myanmar
• North Sudan
• Pakistan
• Puerto Rico
• Republic of Guinea
• Republic of Guinea-Bissau
• Samoa
• Serbia
• Somalia
• South Sudan
• Sudan
• Syria
• Trinidad and Tobago
• Tunisia
• US Virgin Islands
• USA
• Vanuatu
• Venezuela
• Yemen

Security

Two-factor authentication (2FA) is a security process that requires users to provide two means of identification before accessing their account.

The two levels of security are your password and a unique special code generated by an authentication app, installed on your smartphone. The two most popular authentication apps are Google Authenticator and Authy.

If you have 2FA enabled, you will receive a temporary 6-digit code that can be used only for a very short period of time: about 20 seconds. After 20 seconds, the code will expire and a new code will be generated. The requirement to enter both your password and this 6-digit code makes your account better protected. Even if your password is compromised (make sure to never reveal it to anyone!), your account cannot be accessed without direct access to your mobile device.

You can enable 2FA from your Smartee account or mobile app.

Note: for larger transactions, you may also be asked to confirm via 2FA.